business phone systems: TMA logo

Buyer Advantage Telecom Planning

"True quality of service is best judged by performance"

TMA client proposals each include service ratings from customers of prospective vendors. (see ratings samples below)

Service Factors

Vendor A

Vendor B

Customer Service Ratings

Delivers on his promises

Solves customer system problems quickly and without conflict

Responds promptly to service requests

His billing for service time is always fair

Proposed phone system brands in operation

5 systems

22 systems

Technicians certified and experienced in proposed system

2 Technicians

4 Technicians

Special Services

Computer networking, sales, and repair

Voice & Data cable installation

Years in business

12 years

7 years

Hourly Service Rates

$ 65.00

$ 70.00

Phone System Brands Sold & Serviced

    

 

How this service provider will meet your stated telecom  needs

VoiceMail: 

(a) Integrated Communications

(b) Interactive phone keys gives you one-touch control options.

VoiceMail: 

(a) Integrated Communications

(b) One-touch phone buttons

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